It is our goal to reward our loyal service plan customers, therefore , for each consecutive year you purchase a service plan you earn up to 50 Damascus Dollars (to a maximum of 500). These dollars are to be used as credits when you purchase specific equipment that is also installed by Damascus Fuel Company. The credits are non-transferable and have value only as a credit towards the following equipment that is purchased and installed from Damascus Fuel Company, Inc.
Boiler……………………………………………500 Damascus Dollars
Chamber……………………………………….150 Damascus Dollars
Oil Tank……………………………………… 200 Damascus Dollars
Oil-Fired Hot Water Heater……………250 Damascus Dollars
Terms & Conditions
See specific plan for the applicable labor and parts coverages for that plan.
Service Plans do not cover any parts or labor, secondary or consequential damages, or injury to persons or property when equipment failure is due to: (1) any part not expressly included in the plan and/or obsolete, Special Order, unavailable, or inaccessible parts; (2) any part failing during A/C use; (3) vacant or unattended premises; (4) lack of oil when delivery is delayed due to past due balance or delinquency; (5) lack of oil for Will Call account; (6) any pre-existing conditions of equipment; (7) switches in “off” position; (8) thermostat not calling for heat; (9) batteries, blown fuses or tripped circuit breaker; (10) any piping not related to heating system; (11) fuel flow problems, i.e. sludge and/or water, and damages resulting from or directly related to oil storage tanks and lines; (12) any frozen heat pipes or oil lines; (13) radiators & valves, hydronic baseboard, bleed valves and piping; (14) water conditions (hard, acidic, etc.) affecting controls/piping are not covered; (15) anything except that which is caused by ordinary usage.
The length of this plan is one year, and will automatically renew unless terminated by either party. In the event of cancellation no refunds will be made for any unused portion of the plan. If the home is sold within the plan year, the plan may be transferable to the new owners. Plans are subject to change and are renewed under the coverages/terms in effect at the renewal date.
This plan will become void if (1) all fuel requirements are not purchased from Damascus Fuel Company, Inc.; (2) anyone other than a Damascus Fuel serviceman performs any work on the oil burning equipment; (3) the account is not in good credit standing.
Damascus Fuel Company, Inc. reserves the right to reject any service agreement if, upon inspection during the plan year, the system or environment is found to be in unsatisfactory condition or inaccessible. Unoccupied or Vacant homes or dwelling are not eligible for any plan coverage, and any existing plan will be voided and terminated.
This agreement does not cover damage caused by power interruptions, war, Acts of God, accidents, fire damage, flooding or other water damage, freezing, government regulations, strikes, riots, etc. or any other conditions beyond the control of Damascus Fuel Company, Inc.
Customer shall be responsible for the condition and maintenance of the fuel oil tank, tank valves, and lines. Damascus Fuel Company, Inc. assumes no liability for the tank or lines. Plans do not insure against tank or line leakage or any damages to persons or property, the atmosphere, any water or body of water resulting from tank or line leaking.
Not all equipment is eligible for service plan coverage, including but not limited to Riello equipment; Buderus equipment; 2-stage burners; owner supplied parts; humidifiers and air cleaners/purifiers and the related parts and service. Thrush valves, balancing valves, purge valve in original piping are not included in plan coverages.