DELIVERY/PAYMENT

DELIVERY SERVICES:

AUTOMATIC COMFORT

Automatic Delivery is a free service from Damascus Fuel that reduces the chance you’ll run out of oil. Our computerized tracking system watches your heating habits and the day to day weather conditions.  It tells us when you’ll be running low and we schedule your delivery accordingly.  This system works 99.5% of the time.  The exceptions are a result of a change in your household.  Please let us know if you’ve started using a wood stove or heat pump or if you’ve added more people to your household (the arrival of a new baby or elderly relative).

WILL CALL

You may also choose to monitor your own supply of heating oil.  Please allow sufficient lead time, at least 48 to 72 hours, for delivery.

For all deliveries please check the following:

  • Make sure your house is clearly marked and well lit so your street address can be seen from the road.
  • Keep your driveway clear, with a path wide enough for our trucks to get through.
  • Mark your underground tank fill pipe with a flag or large stick during the fall and winter, so it can be found in the leaves and snow.
Damascus Fuel Offers 24 Hour Emergency Service

PAYMENT OPTIONS:

Your bill will be mailed to you after your fuel delivery or service call.  You may choose to mail a check or money order back to us, or stop by and pay us directly at our office.  For additional convenience we also accept Visa and MasterCard for deliveries, service calls, new heating equipment and all our other services.

We also have budget billing.  On the Budget Pan you will have level payments based on the average amount of your fuel usage and costs from past winters.  This plan breaks your fuel oil bills into smaller and more manageable payments throughout the year and helps give you more predictability with your finances.  You can also include service plan costs in your budget billing.  If you’d prefer, we can keep your credit card account number on file and automatically deduct your payments each month.  To sign up for this service, just give us a call.

SERVICE AREAS

With our office and bulk facility located in Damascus, MD, Damascus Fuel Company is well situated to provide our heating and motor fuel products and services to an area within an approximate 35 mile radius of the office.

Locales within this service radius include:

  • Olney
  • Silver Spring
  • Brookeville
  • Woodbine
  • Mt. Airy
  • Ijamsville
  • Monrovia
  • Hyattstown
  • Poolesville
  • Dickerson
  • Gaithersburg
  • Rockville
  • Potomac

Please feel free to contact our office for specific delivery locations not listed.