SERVICE PLANS

Our service plans help you avoid big, unexpected bills and guarantee prompt response when you need help.

controlairTHE COMFORT PLAN:

The Comfort Plan covers many items that are most likely to need repairs and is best suited for newer systems. There are more than 70 parts and services in this plan. It includes our superior tune-up, designed to keep your system running at maximum efficiency and 24 hours a day emergency response. If you have no heat it will not take us more than 3 hours to get to your home.

We will use our own company-trained professionals, not subcontractors, to service your system. Each year you purchase this plan you will receive S5o back in the form of ‘Damascus Dollars’. This is a credit that you can use toward the replacement of furnaces or boilers, burners, etc.

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THE PREMIUM PROTECTION PLAN:

Our Premium Protection Plan covers almost anything that might go wrong with your heating system, including some very expensive parts. It also covers multiple zones for those of you with more than one circulator. There are more than 95 parts and services in this plan. It includes our superior tune-up, designed to keep your system running at maximum efficiency and 24 hours a day emergency response. If you have no heat it will not take us more than 3 hours to get to your home. we will use our own company-trained professionals, not subcontractors, to service your system. Each year you purchase this plan you will receive S50 back in the form of ‘Damascus Dollars’, This is a credit that you can use toward the replacement of furnaces or boilers, burners, etc.

At Damascus Fuel Company, we guarantee you great service, in writing! when you have a service plan with Damascus Fuel and are on Automatic Delivery, you can rest easy, knowing that your family and home are well protected.

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ECONOMY PLAN

If you want just the basics, this plan is for you. You will have the satisfaction of knowing that we have inspected you heating equipment and that it is ready for the coming winter.
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HOT WATER HEATER PLAN

When purchased with any other plan, your residential oil-fired hot water heater will be thoroughly inspected and all parts listed below will be repaired or replace, including labor.

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DAMASCUS DOLLARS

It is our goal to reward our loyal service plan customers. Per each consecutive year you purchase a service plan you earn $50 (up to a maximum of $550).

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COMFORT PLAN

ANNUAL TUNE-UP:

The annual tune-up will be performed once during the service agreement term during normal working hours as scheduled by our office. The annual tune-up includes:
Test and adjust oil burner for maximum efficiency, using combustion testing equipment.

  • Inspect combustion chamber.
  • Clean and check electrodes and nozzle assembly.
  • Replace Air Filter (Std. 1 Disposable series only), if necessary.
  • Replace Oil Filter Cartridge, if necessary.
  • Oil all motors on burner, fans and circulators.
  • Check all safety and operating controls.
  • Check oil tank and lines for visible leaks.
  • Vacuum furnace and flue pipe, including chimney base where accessible and when necessary.

CONTROLS

  • Cad Cell Relay (Heating only)
  • Circulator Control
  • Draft Regulator
  • Emergency switch
  • High Limit control
  • Low Limit Control
  • Pressure/Temperature Gauge
  • Single Equastat
  • Stack Control
  • Thermostat (manual – heat only)

WARM AIR SYSTEMS

  • Air cones
  • Air Diffuser
  • Air Filter Standard — Limit 2
  • Blower Bearings
  • Blower Belt
  • Blower Motor — 1/3 hp
  • Blower 1/4 hp (EDM & Constant Torque Motors NOT Covered)
  • Blower Pulley
  • Blower Shaft
  • Blower Wheel
  • Blower Fan Relay (Note: Electronic Control Boards NOT Covered)
  • Fan Limit

HOT WATER SYSTEMS

Limit One:

  • Circulator – Limit 1
  • Bearing Assembly – Limit 1
  • Circulator Coupling
  • Circulator Impeller
  • Circulator Motor – Limit 1
  • Circulator Motor Mounts
  • Circulator wicking
  • Circulator Switch

BURNER REPLACEMENT PARTS

  • Burner Blast Tube
  • Burner Coupling
  • Burner Fan
  • Burner Flange Gasket
  • Burner Motor
  • Buss Bar Transformer Leads
  • Cad Cell Assembly
  • Cad Cell Eye
  • Delayed Oil valve
  • Delayed Oil valve Coil
  • Delayed Solenoid
  • Electrodes
  • Electrode Assembly
  • End cone (Standard Cone, if available)
  • Ignition Transformer
  • Ignition wiring
  • Nozzle
  • Nozzle Adapter
  • Nozzle Line

FUEL SUPPLY PARTS

  • Inline Oil Valve
  • Flare Fittings at Fuel Pump and Fuel Filter
  • Fuel Filter Cartridge
  • Fuel Filter Complete
  • Fuel Pump
  • Fuel Pump Bleeder
  • Fuel Pump Seal
  • Fuel Pump Strainer

OTHER

  • Anti-hum Device

PREMIUM PROTECTION PLAN

Our Premium Protection Plan gives you great protection and peace of mind. It includes everything in the Comfort  Plan plus the significant addition of the following parts and services. By purchasing this plan, you also qualify for $50.00 in Damascus Dollars.

PARTS

• Air Vents – Limit 1
• Baffle
• Blow Down Valves
• Blower Motor (maximum hp)
• Boiler Valves
• Circulators — Limit 2
• Combination Control
• Combustion Chamber (when Accessible)
• Expansion Tank
• Extrol tank
• Feeder Valve
• Flow valve
• Fitrol Tank
• Gauge Glass Set
• Low voltage Transformer
• Low Water Cutoff
• Mixing valve – Limit 1
• Mixing Valve Element — Limit 1
• Pressuretrol
• Purge Valve
• Pyrostat
• Relief Valve — Limit 1
• Solenoid Valve
• Triple Aquastat
• Zone Valves – Limit 2
• Zone Valves Motor — Limit 1
• Zone valves Relay – Limit 1
• Zone Valves Stem – Limit 1

SERVICES:

Adjust boiler pressure
• Bleeding radiators — 1 hour
• Purging of heating systems – 1 hour

ECONOMY PLAN

If you want just the basics, this plan is for you. You will have the satisfaction of knowing that we have inspected you heating equipment and hhat it is ready for the coming winter. we will annually tune up your equipment as described under the Comfort Plan plus the cost of parts. By purchasing this plan, you will also qualify for S50.0O in Damascus Dollars.

HOT WATER HEATER PLAN

When purchased with any other plan, your residential oil-fired hot water heater will be thoroughly inspected and all parts listed below wiul be repaired or replace, including labor.
• Aquastat
• Barometric Damper
• Burner Coupling
• Burner End Cone
• Burner Fan
• Burner Motor
• Cad Ceul Eye
• Cad Cell Control
• Emergency switch
• Firomatic Thermal Switch
• Fuel Oil Filter Cartridge
• Fuel Oil Pump
• Ignition Transformer
• Inline Oil Valve
• Nozzle
• Pressure/Temperature Relief valve
• Vacuum Breaker

PARTS NOT COVERED:

• Water Heater Tank
• Piping
• Fire chamber
• Fuel Tank
• Tank Valve
• Tank Piping
• Tank Accessories

DAMASCUS DOLLARS

Our goal is to reward our loyal service plan customers. For each consecutive year you purchase a service plan you earn $50 (up to a maximum of $550). You can use all or a portion of these credits toward the purchase of heating equipment. Credits are not transferable. They have value only as a credit toward the following equipment purchased from Damascus Fuel Company, Inc.
• Boiler: $500
• Complete water Heater: $250
• Chamber: $150
• Burner: $100
• Furnace: $300
• Oil Tank: $200